Custodial Wallets: Everything to Know

By  Beluga Research August 1, 2023

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  • A custodial wallet is a type of cryptocurrency wallet wherein the custody of users' digital assets is entrusted to a third-party custodial service
  • Custodial wallets offer convenience since the service provider takes care of security, updates and maintenance
  • Custodial wallets generally have robust security measures in place to protect user funds.
  • Some custodial wallet providers are subject to regulatory requirements, especially if they operate as financial institutions


Custodial wallets serve as an intermediary between users and the blockchain network. They act as a centralized storage solution for cryptocurrencies and offer users an easy-to-use interface to interact with digital assets. By entrusting private keys to the custodial wallet provider, users can enjoy the convenience of easy access to funds through web or mobile applications. This approach appeals to individuals who may not be technically inclined or who prefer to delegate the responsibility of securing private keys to a trusted entity.

A Brief History

The concept of custodial wallets emerged alongside the early development of cryptocurrencies. In the early days of Bitcoin, individuals had to rely on self-hosted wallets, which required self-management of private keys to ensure the security of funds. However, as the popularity of cryptocurrencies grew, the need for more user-friendly solutions became apparent. This led to the rise of custodial wallets, with companies like Coinbase and BitGo pioneering the provision of custodial services to the masses.

Custodial Wallets: Everything to Know

  • Centralized Control - One of the defining characteristics of custodial wallets is the centralized control they offer. When using a custodial wallet, users trust the custodian for secure private key management. This centralized control simplifies the user experience by eliminating the need for users to worry about personally securing private keys. However, it also means that users must place this trust in the custodial wallet provider to act responsibly and maintain strong security measures.
  • User-Friendly Interface - Custodial wallets prioritize user experience by offering intuitive interfaces that make it easy for individuals to manage cryptocurrencies. These wallets often provide features such as transaction history, portfolio tracking and simplified buying and selling options. The user-friendly nature of custodial wallets makes them particularly appealing to beginners and casual users who value convenience and simplicity.
  • Enhanced Security Measures - Custodial wallets place a strong emphasis on security. Reputable custodial wallet providers employ a range of measures to protect user funds, including encryption, multi-factor authentication and cold storage solutions. Cold storage, in particular, involves storing the majority of user funds offline, away from potential online threats. This approach helps mitigate the risk of hacking and unauthorized access to funds.
  • Account Recovery Options - Another advantage of custodial wallets is the availability of account recovery options. Since the custodian holds the private keys, users can typically regain access to accounts even if login credentials are lost. This feature provides an added layer of convenience and peace of mind for users who may be prone to forgetting passwords or losing devices.
  • Regulatory Compliance - Custodial wallets often operate under regulatory frameworks, ensuring compliance with "Anti-Money Laundering" (AML) and "Know Your Customer" (KYC) regulations. This compliance helps foster a more secure and transparent ecosystem, reducing the risk of illicit activities and promoting wider adoption of cryptocurrencies.
  • Counterparty Risk - Despite the security measures implemented by custodial wallet providers, users must be aware of the counterparty risk associated with entrusting private keys to a third party. If the custodial wallet provider experiences a security breach or becomes insolvent, user funds could be at risk for theft or loss. It is crucial to carefully evaluate the reputation and track record of custodial wallet providers before entrusting them with significant amounts of cryptocurrency.

Getting Started

To get started with a custodial wallet, users typically need to sign up for an account with a cryptocurrency exchange or a dedicated custodial wallet service. This process usually involves providing personal information, such as identification documents and contact details, to comply with KYC and AML regulations. Once the account is created, users can access the wallet by logging in with these credentials.

Upon accessing custodial wallets, users are assigned a unique wallet address. This address functions as a destination for receiving funds and consists of a long string of alphanumeric characters. To initiate a transaction, users simply need to provide this address to the sender. The funds will then be deposited into the user's custodial wallet, where they can be managed and used for various purposes.

Unique Aspects

Custodial wallets offer several unique aspects that distinguish them from non-custodial wallets. One of the key advantages of custodial wallets is convenience. Since the private keys are managed by the custodial service, users do not have to worry about securely storing and backing up private keys. This eliminates the risk of losing access to funds due to hardware failure, human error, or other mishaps. Additionally, custodial wallets often offer user-friendly interfaces and additional features, such as integrated exchange services, making it easier for users to manage cryptocurrencies.

Another notable aspect of custodial wallets is the added layer of security. Reputable custodial services employ robust security measures, including encrypted storage, multi-factor authentication and cold storage solutions. Cold storage, in particular, involves storing the majority of funds in offline wallets, which significantly reduces the risk of hacking and unauthorized access. These security precautions, combined with the expertise of the custodial service, can provide users with peace of mind knowing that associated assets are being protected.

However, it is important to note that custodial wallets also introduce a degree of trust and reliance on the custodial service. Since the service provider holds the private keys, the provider also controls the funds stored in the wallet. This means that users must trust the custodial service to act in their best interest and maintain proper security protocols. While reputable custodial services have established trust through track records and security measures, there is always some level of counterparty risk involved.


  • Convenience - Custodial wallets offer a high level of convenience since they handle all of the technical aspects of managing cryptocurrencies. Users don't need to worry about securely storing private keys or managing complex cryptographic operations.
  • User-Friendly Interfaces - Custodial wallets often provide intuitive and user-friendly interfaces, making them accessible to individuals with limited technical knowledge. They streamline the process of sending and receiving cryptocurrencies, simplifying the user experience.
  • Account Recovery - One of the significant advantages of custodial wallets is the ability to recover access to an account in case of loss or theft. Since the custodian holds the private keys, they can assist users in regaining access to funds through account recovery procedures.
  • Customer Support - Custodial wallets typically offer customer support services to assist users with any issues or concerns. This can be highly beneficial for individuals who are new to cryptocurrencies or those who require assistance with specific wallet functionalities.
  • Additional Features - Some custodial wallets provide additional features such as integrated exchanges, portfolio tracking, and even interest-bearing accounts. These features can enhance the overall user experience and provide added value to users.


  • Lack of Control - The primary drawback of custodial wallets is the lack of control over private keys. Users must trust the custodian to securely manage funds, which introduces a centralized element. This reliance on a third party goes against the decentralized nature of cryptocurrencies.
  • Security Risks - By entrusting funds to a custodial wallet, users are exposed to potential security risks. If the custodian's security measures are compromised, user funds could be at risk of theft or loss. It is essential to carefully consider the reputation and security practices of any custodial wallet provider before entrusting the provider with assets.
  • Counterparty Risk - Custodial wallets introduce counterparty risk, as users must rely on the custodian's integrity and financial stability. If the custodian experiences financial difficulties or engages in fraudulent activities, user funds could be jeopardized.
  • Limited Privacy - Using a custodial wallet means sacrificing a certain level of privacy. Custodians often require personal information and KYC procedures to comply with regulatory requirements. This information can be subject to data breaches or shared with third parties, compromising user privacy.
  • Centralized Decision Making - Since custodial wallets are managed by a centralized entity, users are subject to the decisions and policies enforced by the custodian. This includes potential limitations on withdrawals, trading restrictions, or changes in the wallet's terms and conditions.